Patient Text Messaging

SMS Texting for Medical Practices

Most practices lose patients in the gap between a missed call and a callback. SMS texting closes that gap automatically: every missed call gets an instant text with your booking link, and every reply lands in one inbox your front desk already watches.

How It Works

From First Call to Live Site in Weeks

A streamlined process built for busy healthcare practices — minimal lift on your end, maximum results on ours.

01

Number Setup & Verification

We provision your number and carry it through carrier toll-free verification.

1-3 weeks
02

Message & Greeting Build

Missed-call text, reminders and your recorded greeting, written for your practice.

3-5 days
03

Front Desk Handover

We walk your team through the inbox and the day-to-day.

1 day
04

Ongoing Management

We monitor delivery, keep consent handling current and adjust the messages.

Ongoing
Recover patients who would otherwise call the next practice on the list
Answer after hours without paying for an answering service
Cut no-shows with reminders patients actually read
Keep every patient conversation in one place instead of personal phones
Reach patients on the channel they reply to fastest
Stay inside carrier and consent rules without managing them yourself
What You Get

Everything Included

Missed-call text messaging is part of Total Practice Marketing at $950/month, which also carries social media management, Google Business Profile, review management, email campaigns, advanced SEO, blogs and directory listings. If you are on a lighter plan and want texting on its own, tell us and we will quote it against what you already pay.

  • Dedicated practice texting number
  • Carrier toll-free verification
  • Missed-call recovery automation
  • Two-way shared inbox
  • Appointment reminder sequences
  • Recorded voice greeting with disclosure
  • Consent, STOP and HELP handling
  • Monthly message reporting

Our Promise to You

We build websites that perform. If results aren't where we projected 90 days after launch, we'll review the plan with you and adjust.

100%Code Ownership
4–6 wkAvg. Timeline
ZeroLock-in Contracts
FAQ

Common Questions

A provider answering a client’s questions across a desk

Still have questions?

Book a free 30-minute call. We'll walk through your specific situation and tell you exactly what we'd build for your practice.

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Your Practice Deserves a Website That Actually Converts

Book a free 30-minute consultation. We'll audit your current online presence, show you what's costing you patients, and lay out exactly what we'd build for you — no pressure, no obligation.

Why a missed call is the most expensive thing in your practice

A patient who calls and gets voicemail does not leave a message and try again tomorrow. They call the next practice on the results page. That call was the most qualified lead you will get all day — someone with a problem, your number already dialled — and it costs you nothing to lose, which is exactly why it goes unnoticed.

Missed-call text messaging answers it automatically. The moment a call goes unanswered the caller gets a text from your number: we missed you, what can we help with. Most people reply to a text they would never leave a voicemail for, and now you have the conversation on a channel your front desk can work through between patients rather than one that demanded someone pick up in four rings.

It matters most at the times you are least able to answer — lunch, end of day, the hour a single receptionist is with a patient. Those are the hours a competitor with an answering service takes your callers. It is part of Total Practice Marketing at $950, and every message carries the opt-out language the carriers require.

Real Practices

What this has actually done

Numbers from practices we work with, published exactly as they appear on our results page.

  • Web inquiries at launch0 → 2–3 per monthEmpire Chiropractic · Michigan